Refund Policy

Cancellation & Refund Policy

  • 50% Refund: Cancellations made at least 24 hours prior to the scheduled service will receive a 50% refund of the invoice.
  • Same-Day Cancellations: No refunds are available for cancellations made on the day of service; however, a credit can be issued for future use.
  • No-Load Fee: If the driver arrives on-site and the trip is not performed, the $25 load fee will not be charged.